CREW MEMBER LEVEL 2 TRAINING MANUAL
INTRODUCTION
APPROACH, PHILOSOPHY and GETTING STARTED
Section 1: READ, STUDY, PASS WRITTEN TESTS
A. Overview
B. Conduct and Appearance Standards
C. Job Procedure Skills
D. Furniture Padding and Prep Skills
E. Furniture Handling Skills
F. Warehouse Skills
G. Driving Skills
H. Personal Development
I. Loading Skills
J. Packing
Section 2: PRACTICE WHAT YOU'VE LEARNED AND ENDORSEMENT
A. Off-Site Practice
B. On-the-Job Training
C. Endorsement
Section 3: TESTS AND EXTRA DOCUMENTS
INTRODUCTION
APPROACH, PHILOSOPHY and GETTING STARTED
Section 1: READ, STUDY, PASS WRITTEN TESTS
A. Overview
B. Conduct and Appearance Standards
C. Job Procedure Skills
D. Furniture Padding and Prep Skills
E. Furniture Handling Skills
F. Warehouse Skills
G. Driving Skills
H. Personal Development
I. Loading Skills
J. Packing
Section 2: PRACTICE WHAT YOU'VE LEARNED AND ENDORSEMENT
A. Off-Site Practice
B. On-the-Job Training
C. Endorsement
Section 3: TESTS AND EXTRA DOCUMENTS